LingoFly User Agreement

Welcome to LingoFly.

LingoFly is a multi-language learning product that integrates short video content consumption, language learning, community interaction and creator services. This "LingoFly User Agreement" (hereinafter referred to as "this Agreement") is jointly entered into by Shenzhen Bilingguo Technology Co., Ltd. (hereinafter referred to as "we") and the user who uses LingoFly (hereinafter referred to as "you"). The term "LingoFly" or "the Service" as used in this Agreement refers to the products and services provided by us and to which this Agreement expressly applies.

Please read this agreement carefully and fully understand it before registering, logging in or using LingoFly, especially the minor protection, content authorization, automatic renewal, account cancellation, liability limitation and dispute resolution provisions in bold. For format clauses that may affect your significant rights and interests, we will remind you of them in bold, pop-up windows, separate pages, or other prominent ways, and provide explanations at your request.

You don't need to register or log in to use basic video browsing, playback and search functions. To register, post content, comment, send private messages, purchase, reward, withdraw cash, and other functions that require an account, you should follow the page prompts to confirm this agreement and related special rules. If you do not agree to this agreement, please stop registering or using functions that require acceptance of this agreement.

The LingoFly Privacy Policy is independent of this Agreement: this Agreement governs the service relationship between you and us, and the LingoFly Privacy Policy explains how we handle personal information.

We display to you through the page the community norms, membership and automatic renewal rules, fruit currency rules, creator and withdrawal rules, activity rules and other special rules (hereinafter collectively referred to as "Platform Rules") that are in effect in accordance with the law, and together with this Agreement constitute the complete agreement when you use the corresponding services. Platform rules only apply to the services that they clearly correspond to; if there are inconsistencies in the agreement on the same matter, the legal, effective and more specific rules shall prevail, but this shall not derogate from your rights under the law. If different countries or regions apply to different operating entities, consumer rights, privacy rules, payment channels or dispute resolution methods, we will provide additional regional terms before the corresponding services are launched.

1. Scope of application

This Agreement applies to LingoFly Chinese version, overseas version App, as well as the websites, H5 pages and related services we provide and expressly apply to this Agreement. The Chinese version and the overseas version are determined by the download channel or app store area, and do not switch based on the runtime IP address or system language. The specific functions, service areas and transaction channels are subject to the actual page in the version you are using and the applicable regional additional terms.

Products provided to you by third parties through independent pages or services are not services directly provided by us, and corresponding third-party rules apply; however, for third-party services selected, accessed or managed by us, we will still perform corresponding management and user rights protection obligations in accordance with the law.

2. Main definitions

You should have the civil capacity appropriate for using this service, accepting this agreement and implementing corresponding transactions. If you do not have full capacity for civil conduct, you should use the service under the guidance of your guardian after your guardian has read and agreed to this agreement and related rules.

LingoFly is not a product specifically designed for children under 14 years of age. Before children’s personal information protection rules, guardian consent, and age identification mechanisms are officially launched, users under the age of 14 should not register accounts on their own or use functions that require submitting personal information, posting content, sending private messages, or paying.

Users who are over 14 years old but under 18 years old should use publishing, private messages, recharges, memberships, single product buyouts, rewards, cash withdrawals and other paid or high-risk functions under the guidance of their guardians. We will adopt minor mode, interaction restrictions, consumption management, content protection and necessary identity verification measures according to different age groups.

Minors are not allowed to conceal their age, impersonate adult accounts, use other people's payment tools or other methods to bypass age, interaction and consumption restrictions. When guardians discover transactions or account usage without consent, they can contact us through the methods specified in this agreement, and we will handle the matter in accordance with the law, payment channel rules and verification results.

1. Service content

The main services currently provided by LingoFly include:

The current community services only include posts, comments and private chats with language partners, and do not provide discussions, group chats or group chat communities. When community capabilities are added in the future, we will simultaneously update the applicable rules and necessary security protection measures.

2. License for your use

Subject to your continued compliance with this Agreement and the Platform Rules, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable personal use license to install, access and use LingoFly for your legitimate personal purposes. Without our written consent, you may not use this service for unauthorized commercial operations, resale, rental, mirroring, batch crawling, interface transfer, or providing similar services to third parties; except for circumstances expressly permitted by law and which cannot be excluded through contract.

This license does not transfer ownership of LingoFly software, technology, trademarks, content or other platform assets, nor does it affect your legal rights in User Content.

3. Service adjustment

In order to optimize the experience, fulfill legal obligations or adapt to technical and operational changes, we may adjust specific pages, interactions, service entrances or functional scope. If purchased rights, charging standards or other significant rights and interests are involved, we will notify you in a prominent manner in advance and provide continued performance, alternative services, refunds or other reasonable processing methods in accordance with the law.

1. Register and log in

The Chinese version supports one-click login with operators, WeChat and mobile phone numbers; the overseas version supports Google and email. You can also skip logging in and enter the homepage as a guest.

The new identity is registered in the order of "complete identity verification → verify invitation code → create account and bind invitation relationship". We will not create a formal account until identity verification and invitation code verification are completed. You should provide true, accurate, legal and valid information, and update it promptly when the information changes.

When you are required to accept this agreement or relevant platform rules, we will prompt you through identifiable pages, links and active confirmation operations. We will not replace your confirmation by pre-checking, only displaying links, or bundling with irrelevant authorizations. We will record the name, version, confirmation time, confirmation scenario and processing results of the agreement or rule in accordance with the law to prove your choice.

2. Chinese version of UGC true identity capability

Visitors to the Chinese version can only use the read-only browsing function. Public expression or communication capabilities such as posting videos or posts, comments, sending private messages, modifying public information, etc. must complete the true identity verification required by laws and product rules.

The Chinese version uses a verified mobile phone number, one-click operator authentication or other legally recognized methods as the basic real identity capability. WeChat logged-in users should bind and verify their mobile phone numbers before using the UGC function; scenarios such as cash withdrawals, high-risk accounts, appeal recovery, or legal requirements may require enhanced identity authentication. The specific process is subject to page prompts and special notifications.

You are not allowed to impersonate other people's identities, buy, sell or rent accounts, register in batches, maliciously maintain accounts, or use technical means to bypass login, invitation codes, real identities, minors and risk control access.

3. Account custody

The account is for your use only. You should keep your password, verification code, login token and device safe and not disclose them to others. Operations completed through your account may be regarded as your own operations if we are not at fault and cannot reasonably identify the anomaly.

If you find that your account has been stolen, abnormal login, payment abnormality, or identity information has been used fraudulently, please modify your credentials immediately and contact us. We can require identity re-verification, suspend sensitive operations, freeze transactions or temporarily restrict accounts based on the degree of risk to prevent losses from expanding.

4. Account name and information

Avatars, nicknames, account logos, profiles, backgrounds and other public information must be true and legal, and must not impersonate state agencies, news media, public figures, platform officials or other entities, and must not contain illegal, harmful, misleading, discriminatory, infringing, marketing fraud or information that may confuse others.

We may perform machine or human review of publicly available materials. Before the review is completed, the public side can continue to display the content that has passed the previous version; if it fails, we will explain the main reasons and provide an entry for modification or appeal.

When using LingoFly, you should abide by applicable laws, public order and good customs, and platform rules, and you are not allowed to perform the following actions:

1. Your Rights and Warranties in User Content

You retain your intellectual property and other rights to legitimate User Content in accordance with the law. You confirm and guarantee that: you are the rights holder of the user content, or have obtained the legal rights required to upload, edit, dub, soundtrack, translate, adapt, publish, disseminate and authorize us to use; the user content does not infringe the rights of any third party.

When using other people's works, film and television clips, music, pictures, subtitles, trademarks, portraits or personal information, you should obtain necessary authorization in advance, and retain and provide proof when required by law or the rights holder. Marking "secondary creation", "personal opinion" or indicating the source does not automatically exempt you from the obligation to obtain authorization or assume responsibility.

2. Authorization required to provide services

You grant us a non-exclusive, worldwide, royalty-free license to store, review, transcode, subtitle, translate, recommend, distribute, play, display, share, back up and maintain the User Content you submit to the extent necessary to provide and improve the Service. In order to complete the corresponding technical processing, we may allow necessary service providers who are bound by us to process user content within the scope of entrustment, but this will not transfer ownership of the content.

This license is limited to:

Unless otherwise required by law or otherwise authorized by you, we will not sell your user content, use your non-public content for off-site marketing, or allow third parties to operate your content independently from LingoFly. If it involves using your image, voice or works for independent advertising, commercial endorsements, general model training or commercial purposes beyond what is necessary to provide and improve this service, we will obtain your authorization separately.

3. Authorization period and termination

When you delete content, set the content to be visible only to yourself, or log out of your account, the corresponding public display authorization is terminated according to actual functions and legal requirements; except in the following circumstances:

Before logging out of your account, you can delete the content you no longer want to make public. For content that should be deleted according to law or whose continued disclosure would unreasonably infringe upon your rights, you can contact us to make a deletion request.

4. Content annotation

When publishing, you can choose content annotations such as "no annotation required", "contains real-life appearances", "AI-generated content", "contains virtual items", "secondary creation" or "personal opinions". Except for "no attribution required", the selected name will be prominently displayed as an "author statement" on the playback layer or content page.

When you use AI technology to generate, synthesize or substantially modify text, pictures, audio, video or virtual scenes, you should truthfully select the corresponding annotations and retain the existing generation and synthesis identification of the file. You may not maliciously delete, tamper with, forge or obscure explicit identifiers, implicit identifiers in file metadata or dissemination identifiers added by us.

For content that needs to be identified according to law, we will add "AI-generated content", "suspected AI-generated content" or other clearly identifiable explicit prompts around the content based on the file metadata, your statement and necessary technical detection, and record the necessary generation or dissemination elements in the file metadata in accordance with applicable rules. Specific placements and styles are subject to applicable laws, mandatory standards, and publishing page instructions.

When the law requires a prominent reminder of AI-generated synthesis, content that may affect the physical and mental health of minors, or other specific content, we may request to supplement or correct the label; if we refuse to correct it, we may restrict publication or dissemination. Marking "AI-generated content", "secondary creation", "personal opinion" or indicating the source does not exempt you from responsibility for the legality, authenticity and source of rights of the content.

In order to fulfill legal obligations, protect users and maintain community order, we may use sensitive word rules, machine review, third-party content security services and manual review to process account information, videos, posts, comments, private messages, covers, subtitles, audio tracks and reported materials.

Newly published content can first enter the "pending review" or "under review" status. Other users may not be able to see it until it is approved. When the review service times out, the rules are abnormal, or the risk cannot be determined, the content can continue to remain invisible and be transferred to manual processing. It will not be automatically disclosed due to system failure.

For content and accounts that violate laws or platform rules, we can take measures such as prompting, requiring modification, reducing dissemination, limiting interaction, isolating, deleting, disconnecting, restricting publication or private messages, suspending transactions, freezing earnings, temporarily banning, permanently banning, canceling accounts, preserving evidence, and reporting in accordance with the law.

When taking measures, we will try our best to inform the facts, reasons, basis, deadlines and appeal methods, except when the law prohibits notification, emergency response, protecting the whistleblower or preventing the loss of evidence. You can appeal through the penalty notice or customer service portal, and we will conduct manual review or provide a reasonable review mechanism.

Whistleblowers should submit reports based on the true situation and are not allowed to fabricate materials, make malicious reports, or harass others with reports. To protect the rights and interests of all parties, we may restrict the reporter and whistleblower from accessing the other party's identity, internal risk control rules, algorithm parameters, or information that may hinder the investigation.

We will not use algorithms or automated accounts to create false likes, comments, forwards, followers, reviews, transactions or traffic, nor will we pretend that system behavior is the behavior of ordinary natural persons. If operating accounts or automated accounts are used to provide system notifications, product guidance, learning aids or safety reminders, we will mark them in a recognizable way and isolate relevant behaviors from the number of real-person interactions, rankings, recommendation weights, transaction facts, creator income and invitation rewards.

You can follow, like, collect, comment, report and block according to the current functions. Comments may be disclosed to other users along with your avatar and nickname.

Currently, private messages are only for language partners who follow each other, and support text, site videos, and post cards. We do not offer discussions, group chats, group announcements, group invitations, or random anonymous chats. Minor mode limits stranger interactions and voice comments.

Private messages are private communications between people participating in a conversation. Without the other party's consent, you are not allowed to publish, disseminate or use private messages to infringe on the other party's rights and interests; except for preserving evidence for rights protection, complaints, reports, or within the reasonable scope permitted by law.

Blocking, unfollowing, or relationship changes may affect subsequent private messages, but the message records that have been formed can be saved in accordance with dispute handling, account security, content governance, and legal requirements. When reporting a private message, we may review evidence of the conversation to the extent necessary to process the report.

Free users can use basic playback, subtitle CC and 5 word searches per day. The word search limit is reset at 0 o'clock every day according to the time zone clearly displayed on the page. Members and single product purchase users can use word details, sentence-by-sentence reading scores, vocabulary books, Faye analysis, AI example sentences and other advanced capabilities according to the rights they have obtained.

Faye's analysis, example sentences, speech recognition, and reading scores are generated by algorithms and are only used as a language learning aid. Errors may occur due to accent, device, network, context, or model capabilities. Faye output does not constitute educational evaluation, examination certification, medical, legal, financial or other professional advice, and we do not guarantee that any ratings, translations, examples or recommendations are absolutely accurate, complete or fit for a particular purpose.

You should make independent judgment on whether to use AI output. Bans, withdrawals, appeals or disputes involving major rights and interests should not be based on generative AI output as the sole basis.

Follow-up and voice input are only processed when you actively trigger them. The personal information processing rules involved in voice, text and AI services are subject to the "LingoFly Privacy Policy" and functional scenario notifications.

1. Membership

The specific membership level, price, cycle, rights, applicable areas, payment channels and expiration time are subject to the purchase page and order. Membership types include paid membership, permanent membership and gift membership; gift membership cannot be redeemed for cash or transferred.

Membership benefits include detailed word analysis, sentence-by-sentence reading scores, unlimited collection of new word books, AI example sentence expansion, and unlimited word search capabilities listed on the page. We can increase membership rights; if the core rights within the purchased period are reduced, we will notify you in advance and provide continued performance, replacement rights, refunds for the unfulfilled portion, or other reasonable treatments in accordance with the law.

2. Automatic renewal

If you activate automatic renewal, we will prominently display the service content, price, cycle, deduction channels, renewal rules and cancellation methods before purchasing, and remind you before the renewal and deduction date in accordance with legal and channel requirements. You can cancel the automatic renewal through the purchase channel or the entrance listed on the LingoFly page; cancellation will not affect the membership rights in the paid period.

Final deductions, cancellations and refunds for automatic renewals will be handled by the actual channels listed on the purchase page in accordance with applicable regional and platform rules. We will not force you to renew by hiding entrances, checking by default, making cancellation more difficult, or by other means.

3. Fruit coins

Fruit coins are divided into fruit coins you pay for and fruit coins we give away, and they are accounted for separately. Fruit coins can only be used for digital services, single product buyouts or rewards listed on the LingoFly page. They are not deposits, electronic currencies or investment products. They do not bear interest and may not be transferred, traded or exchanged for legal currency between users.

Paid fruit coins and gifted fruit coins are recorded separately and deducted in the order displayed on the purchase page, fruit coin rules or event page. If you need to return fruit coins due to order cancellation, payment failure or refund, we will correct it according to the original transaction record. The use scope or validity period of the gifted fruit coins can be set according to the activity rules clearly displayed when receiving them. The handling of paid Fruit Coins and other digital rights after canceling your account shall be subject to the Fruit Coin rules that are prominently displayed on the page before you submit your cancellation application and are legally effective; the corresponding rules will not exclude your right to refund or other relief according to law.

4. Single product buyout

Single product buyout only unlocks the advanced capabilities of the current video or current standardized words clearly listed on the purchase page, and does not include account-level unlimited word searches, unlimited collection of new word books, or other membership rights.

"Permanent unlocking" means that during the period when the same account, corresponding content or standardized words and LingoFly related services are continuously available, you do not need to purchase the same rights again; it does not mean that the service will never terminate, nor does it guarantee that third-party content will exist permanently.

If the content is removed from the shelves due to author deletion, infringement, violation of laws and regulations, or reasons beyond our control, the corresponding content may no longer be available for use; if the core rights that have been bought out are unavailable for a long time due to our business adjustments, and it is not your fault, we will provide restoration, reasonable substitution, refund of the unfulfilled part of the consideration or other remedies in accordance with the law. The specific method will be subject to the applicable single product rules and actual performance at that time.

5. Orders and Refunds

You should check the product, account number, price, currency, cycle and rights before making payment. When the transaction result is unknown, times out, or the callback is missing, the order will enter "Processing". We will update the final status after verifying the order with the payment channel; please do not make repeated payments before the final status is confirmed.

Refunds for digital content, membership, fruit coins and single product rights will be handled in accordance with applicable laws, purchase pages, payment channels and actual performance. Nothing in any term excludes any refund, revocation, compensation or other consumer rights you may have at law.

1. Tip

You can use the fixed fruit currency props listed on the page to voluntarily reward qualified content or creators. Rewards are support for content and creators and do not constitute loans, investments, equity, guaranteed returns, or direct transfers between users.

After the reward is successful, the number of rewards and the comments, avatar, nickname and prop type you actively fill in may be displayed according to the page rules; the specific fruit currency amount will not be disclosed to other ordinary users. You are not allowed to self-reward, cheat, induce minors to reward, use refund arbitrage, or engage in money laundering, fraud, and illegal transactions through rewards.

2. Creator income

We can include eligible rewards or other income into the creator's legal currency wallet in accordance with the page and creator rules. The creator's wallet and the user's Fruit Coin balance are managed separately, and Fruit Coin cannot be directly withdrawn into legal currency.

The income ratio, service fees, taxes, settlement cycle, minimum withdrawal amount and withdrawal balance calculation method shall be based on the creator rules and withdrawal page that are prominently displayed to you before generating income or applying for withdrawal and are effective in accordance with the law.

3. Withdrawal and identity verification

The ability to withdraw and receive cash is provided by WeChat or Alipay. When making a first withdrawal, when the account has higher risks or when required by law, we may require verification of true identity, payment account and tax information. The real-name information of the payment account should be consistent with the certified identity.

Withdrawal requests may be subject to risk review and payment channel processing. Enter "Processing" when the result is unknown, and no resubmission is allowed before the order verification and reconciliation are completed. Due to account anomalies, refund disputes, illegal content, fraud, judicial or administrative requirements, we may suspend settlement or freeze related income to the extent necessary, and inform you of the main reasons and how to appeal, unless notification is prohibited by law.

Personal invitation codes are only displayed on the "My" and member invitation pages, and the same code is used in both places. Share using system native panel and HTTPS invitation link.

Opening the invitation link, visiting the landing page or completing the download does not constitute a valid invitation. A valid invitation shall be based on completing the invitation code binding with a new identity and passing the exception check.

Each user has only one invitation reward task: after successfully inviting 5 new users who meet the rules, you will automatically receive 1 month of free membership. After the rewards are completed, the invitation codes can still be used, but no new invitation rewards will be generated. The front end does not display invitation levels or upstream and downstream relationships.

We can verify batch equipment, false identities, self-invitations, associated accounts, abnormal payments, brushing or other cheating behaviors, and cancel invitations, rewards or related rights and interests that do not meet the conditions. Reasonable explanations and appeal mechanisms will be provided before cancellation, except in cases of emergency risk disposal or where notification is prohibited by law.

Functions such as login, payment, authentication, translation, speech recognition, content moderation, AI generation, cloud storage and sharing may be provided by third parties. When you choose to use the corresponding functions, you should also abide by the legal and effective service rules of the third party.

We will evaluate and manage third-party services in accordance with the law, but we cannot control all services independently provided by third parties. When an exception occurs due to third-party reasons, we will assist in inquiries, order verification, recovery or handle complaints within the scope of our responsibilities. We will not exempt ourselves from the responsibilities that should be borne by law solely on the grounds of "third-party reasons".

Memberships, subscriptions, tokens or digital rights obtained through the Apple App Store, Google Play or other app stores are also subject to the payment, refund and purchase reinstatement rules of the corresponding store. When store rules conflict with this Agreement, we will coordinate the handling within the scope permitted by applicable laws without affecting your consumer rights under the law.

Except for user content and content to which third parties have rights according to law, the intellectual property rights and other legitimate rights and interests of LingoFly's software, interface, icons, trademarks, algorithms, codes, database structures, page designs, operational content, Faye name and related results are owned by us or the corresponding rights holders.

You may not copy, sell, rent, decompile, disassemble, reverse engineer, scrape, mirror, publicly disseminate or use in products that compete with LingoFly without written permission; except for actions expressly permitted by law and not excluded by contract.

We respect intellectual property rights. If the rights holder believes that the content on LingoFly infringes upon his or her rights, he or she may submit proof of ownership, the location of the infringing content, contact information, and necessary statements. We will take forward notification, delete, disconnect, restore or other measures in accordance with the law, and provide the complained user with an opportunity to appeal.

We handle your personal information in accordance with the LingoFly Privacy Policy. For sensitive personal information processing activities involving identity authentication, biometrics, voice, financial accounts, cross-border provision, third-party AI, or other sensitive personal information processing activities that require separate consent by law, we will explain the necessity, processing methods, and impact on your rights and interests through scenario-based pages, and obtain separate consent. Turning on device permissions does not necessarily mean that you agree to process personal information beyond the scope required by the corresponding functions.

You can review, copy, correct, delete personal information, withdraw consent, cancel your account and lodge a complaint in accordance with the law. Withdrawing authorization for non-essential personal information will not affect basic browsing, playback, and search, but may make corresponding additional functions unavailable.

We will make reasonable efforts to ensure service continuity. The service may be temporarily interrupted due to system maintenance, network and equipment failures, third-party service abnormalities, force majeure, changes in legal policies, security incidents or other reasonable reasons.

Planned maintenance will be provided with reasonable advance notice. When emergency security risks, proliferation of illegal content, or abnormal transactions occur, we can first take restrictive measures and then explain the situation in a timely manner. We will take reasonable steps to reduce the impact and restore service.

We may change or discontinue some free features based on legal, technical and operational needs. For services that have been paid for but have not been completed, we will provide continued performance, reasonable substitution, refund of the unperformed part of the fee or other remedies in accordance with the law and this agreement.

You can apply to cancel your account according to the entrance provided by LingoFly. There is a 30-day recovery period after submitting the application; during the recovery period, the account is deactivated and you can use the original login method to withdraw the application. After the recovery period expires, we will delete and anonymize the relevant information in accordance with the "LingoFly Privacy Policy", or limit the storage to the necessary period based on clear legal obligations. Only temporary deactivation without entering the final deletion process will not be considered as complete account cancellation.

Canceling your account will affect unfinished orders, subscriptions, remaining fruit coins, bought-out rights, creator income, withdrawals, complaints and user content. Before submitting a cancellation application, we will show you on the cancellation page matters that can continue to be processed, need to be settled, or will become invalid after the cancellation is completed, and ask you to confirm. We will handle the rights and records that should be refunded, settled or retained according to law in accordance with applicable laws and special rules in effect.

After the recovery period expires, public videos, posts, comments and other user content associated with the account will in principle be deleted with the account or irreversibly anonymized. Only when laws and regulations clearly require that it is necessary to retain and handle other people's legitimate rights and interests or disputes, or if you actively choose to retain public content during the logout process, the corresponding content can continue to be saved within a limited scope; when it continues to be publicly displayed, identifiable account information should be removed and marked as a "logged-out user". If applicable regional or app store rules require deletion of associated user content, such regulations shall apply. Transaction, tax, audit, risk control, illegal content evidence and dispute records can be kept within a legal or necessary period and will not be used for daily recommendations, marketing or user profiling.

If you seriously violate the law or this Agreement, or there are ongoing security risks in your account, we may suspend or terminate the service in accordance with the law. Except for notifications of urgent risks, crimes, or legal prohibitions, we will explain the main reasons, scope of impact, and appeal methods. Terminating the account will not affect the payment, refund, compensation, intellectual property and dispute resolution liabilities that have occurred before the termination.

If you cause damage due to violation of the law, this agreement or infringement of the rights of others, you shall bear liability according to law. If we suffer third-party claims, administrative penalties or reasonable rights protection expenses as a result, we can recover compensation from you in accordance with the law; if we ourselves are at fault, we shall bear corresponding responsibilities according to our faults.

For free services, AI-assisted results, user content and third-party content, we do not make guarantees beyond the express commitments of the law and the page, but we will still perform content management, security, consumer rights protection and fault handling obligations in accordance with the law.

If losses are caused by force majeure, basic communication failure, user equipment failure, or third-party reasons beyond our control, we will bear liability based on fault and causation to the extent permitted by law, and will take reasonable measures to prevent the expansion of losses.

Nothing in this Agreement excludes or limits our liability due to intentionality, gross negligence, personal injury, infringement of personal information rights, violation of consumer protection obligations or other liabilities that cannot be excluded by law, nor does it exclude your legal rights to refund, compensation, complaint and litigation.

We may update this Agreement due to changes in laws and regulations, regulatory requirements, product features, charging methods or operating entities. When major changes occur, we will notify you through app pop-ups, site letters, push notifications, emails or announcements and other prominent means, and provide a reasonable reading period.

If it involves new charges, reduction of purchased rights, expansion of user content authorization, changes in dispute resolution methods or other major rights and interests, we will not just accept your continued use of the service; if re-confirmation is required according to law, we will obtain your confirmation separately. If you do not agree with the updated content, you can stop using the relevant functions and handle the purchased but unfulfilled rights and interests in accordance with the rules before the update.

In principle, the Chinese version of the service shall be governed by the laws of the mainland of the People's Republic of China. The contracting parties, applicable laws, consumer rights, dispute resolution methods and mandatory local protection of the overseas version should be determined through regional additional terms based on the actual target market; before the corresponding additional terms are completed, the general expressions of this agreement will not be used to replace the rules that must be provided by local law.

When a dispute occurs, you can first negotiate with us through customer service. If negotiation fails, either party may file a lawsuit with the People's Court with jurisdiction in accordance with the law, or handle the matter in accordance with a valid arbitration agreement separately reached by both parties. This agreement does not exclude consumers’ right to choose a competent court, complain to regulatory authorities or seek other statutory remedies in accordance with the law.

If some provisions of this Agreement are found to be invalid or unenforceable, the validity of other provisions will not be affected. Titles are for reading convenience only and do not affect the interpretation of the terms.

If you have any questions about this Agreement, accounts, content, transactions, protection of minors, or complaint handling, you can contact us through the following methods:

We will verify your identity and process it within the time limit specified by applicable law. You may also make a complaint to consumer rights protection, market supervision, Internet information, culture, radio and television or other competent authorities with jurisdiction in accordance with the law.